FAQ Group: Pricing

How do you price?How do you price?

It depends on many factors, here are some of them: language, type of service(shared, dedicated, semi-shared), operating hours, a number of interactions. Please contact us to discuss and find
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Do you have any hidden fees or charges?Do you have any hidden fees or charges?

We do not have any hidden charges or fees. We do not cover telecommunication costs and money transfer fees.
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Can I engage your service only for the short term?Can I engage your service only for the short term?

Yes. We are happy to work with you in the short and long term agreement. Please contact us to discuss your requirements, and we will find a custom solution
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Do you provide a free onboarding period?Do you provide a free onboarding period?

Yes, free onboarding is included in all pricing plans.
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What does your pricing include?What does your pricing include?

-Recruitment and hiring process; -Agents onboarding; -Training provision and assistance; -Technical integration; -Schedule management for 24/7 coverage; -Agents’ management assistance; -Monthly or weekly reporting;  -An agent’s substitution in case
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